Terms of service

Last Updated: July 2026

Welcome to Fyndivo. These Terms of Service ("Terms") govern your access to and use of our website, products and services. By accessing or using our website, placing an order or purchasing any products from Fyndivo, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Fyndivo

Fyndivo is an online retailer operating in South Africa, offering a range of consumer products through our Shopify-powered online store.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have the consent of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
The information you provide is accurate, complete and up to date.

3. Products and Availability

We strive to ensure that all products displayed on our website are accurately described and available.

However:

Product availability is subject to stock on hand.
We reserve the right to discontinue products at any time without notice.
Images are for illustrative purposes only. Actual colours, packaging and appearance may vary slightly due to manufacturing changes or screen settings.
Product descriptions, specifications and pricing may change without prior notice.

4. Pricing

All prices displayed on our website are shown in South African Rand (ZAR).

Although we make every effort to ensure pricing accuracy, errors may occasionally occur.

If a product has been listed at an incorrect price due to a technical, typographical or human error, Fyndivo reserves the right to cancel the order and issue a full refund before dispatch.

5. Orders

Submitting an order does not guarantee acceptance.

All orders remain subject to:

Payment verification.
Product availability.
Fraud prevention checks.
Approval by Fyndivo.

We reserve the right to refuse or cancel any order where we reasonably suspect fraud, unauthorised transactions, pricing errors or abuse of our website.

6. Payment

Payment must be received in full before any order will be processed or dispatched.

Payments are securely processed through Shopify and its authorised payment providers.

Fyndivo does not store your full payment card details.

7. Shipping and Delivery

Orders are shipped using Aramex Store-to-Door.

Estimated delivery times are provided as a guide only and are not guaranteed.

Fyndivo is not responsible for delivery delays caused by:

courier delays;
weather conditions;
strikes;
public holidays;
incorrect delivery information;
circumstances beyond our reasonable control.

Further information is available in our Shipping Policy.

8. Returns and Refunds

Returns, exchanges and refunds are governed by our Returns & Refund Policy and applicable South African consumer legislation.

Nothing contained in these Terms limits any rights available to consumers under the Consumer Protection Act.

9. Customer Responsibilities

Customers agree to:

provide accurate information;
maintain the confidentiality of their account credentials;
use the website lawfully;
not misuse, disrupt or interfere with the operation of the website.

10. Intellectual Property

All content appearing on this website, including:

logos;
graphics;
photographs;
product descriptions;
text;
website design;
trademarks;

remains the property of Fyndivo or its licensors.

No content may be copied, reproduced, distributed or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by South African law, Fyndivo shall not be liable for any indirect, incidental, special or consequential damages arising from:

use of the website;
inability to use the website;
delays in delivery;
product availability;
website interruptions;
technical failures;
third-party services.

Nothing contained in these Terms excludes liability where such exclusion is prohibited by applicable law.

12. Product Information

While we make every effort to ensure product information is accurate, Fyndivo does not warrant that product descriptions, specifications, pricing or other content is free from errors.

We reserve the right to correct any errors or omissions without prior notice.

13. Promotions and Discount Codes

Promotional offers, discount codes and special pricing:

may be withdrawn at any time;
cannot be exchanged for cash;
may not be combined unless specifically stated;
may be subject to additional terms.

14. Website Availability

We do not guarantee uninterrupted access to our website.

The website may occasionally be unavailable due to maintenance, updates, technical issues or circumstances beyond our control.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that your personal information will be processed in accordance with our Privacy Policy.

16. Force Majeure

Fyndivo shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, strikes, power outages, cyberattacks, supplier shortages or courier disruptions.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

18. Changes to These Terms

Fyndivo reserves the right to amend these Terms at any time.

Any updated version will be published on this website together with the revised Last Updated date.

Continued use of the website after changes have been published constitutes acceptance of the updated Terms.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Fyndivo

📧 Email: fyndivo@gmail.comOVERVIEW

★ ★ ★ ★ ☆

✓ Verified

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Nathan Koster

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★ ★ ★ ★ ★

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Saskia Labuschagne

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Christi-lee Van Wyk

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